Privacy policy

Last Updated: 19/03/2025

Root & Remedy values your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, and protect your data when you visit our website or make a purchase.

1. Information We Collect

We collect the following information when you interact with our website:

  • Personal Information: Name, email, phone number, billing and shipping address for order processing.
  • Payment Information: Processed securely through [insert payment gateway]. We do not store credit card details.
  • Website Usage Data: IP address, browser type, and website interactions through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders.
  • Provide customer support.
  • Send order updates and promotional emails (if opted in).
  • Improve website functionality and customer experience.

We do not sell or share your personal data with third parties, except where necessary for order fulfillment (e.g., postal services) or where required by law.

3. Security of Your Data

We take reasonable precautions to protect your information from unauthorized access. However, no online system is 100% secure. By using our website, you acknowledge the inherent risks of data transmission.

4. Cookies & Tracking Technologies

We use cookies to improve your browsing experience. You can disable cookies in your browser settings, but this may affect website functionality.

5. Third-Party Links

Our website may contain links to third-party sites (e.g., social media). We are not responsible for their privacy policies or content.

6. Changes to This Policy

We may update this Privacy Policy at any time. Any changes will be posted here.

If you have any concerns, contact us.